We follow the rules for the road, rules for sporting matches, and rules of etiquette at the dinner table. Why don’t more people follow rules when it comes to using email properly?
The latest effort I’ve encountered is a funny, but appropriate flow-chart to help you decide whether or not to send that email. (Click on the preview image for the full flowchart on the Co.Design website)
TED curator Chris Anderson is also behind the Email Charter, a voluntary code of conduct to help reduce unnecessary email (or at least reduce how much of it you produce).
I wish more people would adopt his ideas. I’ve tried his suggestions, like using OEM in a subject heading, only to have friends ask what that means (end of message).
If I can add one more rule: never reply all to an invite list. I don’t want to be getting your RSVP information.
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